you can bring your office everywhere you go! View, search
for and respond to messages through a single web interface.
Communicate your messages through voice, fax, email and
/ Business Number
Every user account comes with a dedicated DID number. You
can use it as your hosted DID line, a redundant line or
alternative phone line. Whether you currently own 2-3 analog
lines, run a key phone system or even manage a large PBX
system, you can transparently divert calls to UNICEED to
leverage our unified communications features.
You no longer need to own a fax machine to send and receive
faxes. All faxes created on the web account are pooled together
every 30 seconds before they are sent to the destination
numbers. For your peace of mind, each fax in the pool would
be given a unique date/time stamp along with user and recipient
When a call is made to a DID number, the auto-attendant
is able to recognize the DID and greet the caller in your
company’s name. Auto-attendant can route the caller
to a live agent or an Interactive Response Menu.
Now you can operate a PBX without having to own one. You
can have the usual extension routing via our PBX. When calls
come in, our touch tone menu will prompt users to key in
the extension number they wish to reach. Each valid extension
is actually mapped to a line in your office or mobile phone.
This way, we get to centralize all incoming calls via a
single DID and route them through call forwarding to any
number you wish.
The Interactive Voice Response system helps you present
a self-service environment to your customers. Apart from
creatng a auto-attendant and virtual PBX, it can enable
fax-on-demand to reduce redundant communications tasks.
Wish you had a way to send quotations to potential and existing
customers without disrupting your administration and sales
staff? Wish you generate aging reports anytime you need
them without asking your accountant? Wish to let your customers
retrieve invoices easily and quickly? Wish to gain real-time
access to your company's financial information when you
only have a fax machine with you?
Have your voicemails automatically emailed to your preferred
email client such Microsoft Outlook, Lotus Notes and Eudora
Have your faxes automatically emailed to your preferred
Access your voicemail anytime, anywhere with your web-based
unified messaging account.
Access your faxes anytime, anywhere with your web-based
unified messaging account.
You are able to create faxes using an intuitive web-based
Receive SMS messages from Uniceed's web-based email and
other email clients.
Send SMS to mobile recipients from Uniceed's web-based interface.
30 SMS comes free with your UNICEED account. Additional
credits can be purchased on a pre-paid basis.
SMS & SMS Notifications
Establish web conferencing with your sales people and talk
to them using reliable VoIP service
Channel (Optional Value-added)
Our unified communications center is VoIP ready. If your
business requires reliable, telco-grade VoIP solutions that
come with all the cost savings in accessing your unified
communications features, we can provide you a VoIP channel
with minimal one-time investment for the cost of a VoIP
switch and installation.